We know some of you may be concerned about the spread of COVID-19 (the novel coronavirus) being reported in the media and how it may impact us here at the communities. Ensuring residents are served in a safe and healthy environment along with the safety of our employees is our greatest concern. The Centers for Disease Control and Prevention (CDC) have recommended a variety of steps that we are implementing to help reduce the potential for the virus to enter our community, common areas, or apartment homes.
Updates will be shared via the resident portal or you can check in here for news updates, resident updates and resources.
AGPM cares about all residents and is concerned for everyone’s safety and health. As the coronavirus pandemic continues to evolve and impact all of our daily routines, both personally and professionally, AGPM is sharing some changes needed and put your mind at ease and share the action steps we are taking below:
For everyone’s safety and well-being AGPM has postponed all resident activities, events, outings and/or gatherings at all communities until further notice.
The Amenities at each community have been closed and will remain closed until further notice. If applicable Laundry Rooms will remain open.
The leasing office will be closing the doors, limiting access to employees only to reduce human interactions and spreading of germs/viruses. However, someone will be available to assist with any and all concerns via telephone, please call or email the leasing office during normal business hours.
Please use the resident portal to enter service request and/or pay rent at www.domusme.com. If utilizing the online resident portal is not viable, please call the leasing office during business hours and someone will make an arrangement to pick up or have you drop off your money order payment for rent.
Renewal and Lease Re-certification lease signings will be conducted following these steps:
Resident will schedule appointment with the leasing office via telephone or email.
Resident arrive at the office at their appointment time to sign renewal/re-certification lease paperwork.
For your safety as well as the leasing team, the team will have a set location for you to sit and sign your lease paperwork.Please maintain a safe distance of at least ten (10) feet.
If you cannot come to the office or prefer to sign in the comfort of your home, the lease will be dropped off for you to sign and return to the office within 24 hrs.
If you need to speak with someone please call the leasing office during normal business hours.
Rest assured that the maintenance teams will continue working on property while limiting human interactions and spreading of germs/viruses.
Please call the office to submit a service request or submit via the online resident portal at www.domusme.com.
Non-emergency service requests will be completed in the order received at an undetermined later date.We encourage you to continue entering these requests online.
Emergency work orders will be handled in the order received.
If an AGPM employee is performing work in a apartment home he/she will take necessary precautions in all instances.
Maintenance teams will wear appropriate Personal Protective Equipment (PPE) to minimize risk and exposure to germs, including COVID-19(Corona Virus). Examples of PPE include; wearing gloves, goggles, face masks and/or respiratory protection.
For your safety as well as the technician, we request that you step outside the apartment home or maintain a safe distance of at least ten (10) feet from the technician performing work in your apartment home.
We will continue to ensure use of hand sanitizer while available in common areas and offices.
Maintenance teams continue taking added steps to wipe down/sanitize common areas, equipment and offices.
Maintenance teams continue to post updates and keep signs visible in restrooms and commons areas as a visual reminder for everyone to wash hands regularly.
It's the right thing to do.
We know these preventative measures might be inconvenient for some people, but it's the right thing to do for the well-being of our employees and residents. All of us at AGPM are committed to providing a level of service that is safe and practical at this time. We continue to implement CDC recommendations for cleaning the property, paying special attention to high-touch areas. We ask that you continue to practice social distancing in all areas of the property and stay home if you're not feeling well.
Thank you for your patience.
Thank you for your patience, understanding and cooperation as we continue to implement steps that keep our communities as safe and healthy as possible. We are fully committed to navigating through this situation with the utmost urgency and care, keeping you informed along the way.