Maintenance Supervisor and Maintenance Technician job functions

MAINTENANCE TECHNICIAN

POSITION SUMMARY

The Maintenance Technician is to assist the Maintenance Supervisor/Property Manager with all maintenance related duties on the property. It is his/her responsibility for responding to maintenance requests as instructed by the Maintenance Supervisor or property staff. This position ensures that the physical aspects of the property meet the Company’s established standards and any applicable local and state laws.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

 

Essential Functions Statement(s)

  • Schedules, monitors and or performs preventative maintenance with instruction from the maintenance supervisor.

  • Diagnoses problems and repairs, HVAC, Electrical, Plumbing, Minor Carpentry, Minor Drywall and Appliance repairs. Other diagnostics and repair may be needed with the direction of the Maintenance Supervisor

  • Respond to service requests, assist in preventative maintenance, correcting liabilities and handles other projects as they arise.

  • Meet the demands of all service work orders and make ready activity in vacant units within a specified time is of critical importance.

  • Inspect and help coordinate all needed make-ready repairs and services. Assists make-ready staff as required to meet deadlines.

  • Reports all major repairs and need requisitions to maintenance supervisor and property manager prior to any expenditure of funds.

  • Landscaping maintenance and exterior maintenance.

  • Diagnose and perform minor and routine maintenance/repair.

  • Inspects and helps coordinate all needed make-ready repairs and services. Assists make-ready staff as required to meet deadlines.

  • Reports all major repairs and need requisitions to maintenance supervisor and property manager prior to any expenditure of funds.

  • Change locks and make keys.

  • Removes and transfers heavy appliances and equipment from storage area to apartment (or vice versa) as circumstances warrant.

  • Assists in moving abandoned furniture, appliances, etc., to dumpster when necessary.

  • Be knowledgeable of inventory levels of spare parts and supplies and inform the maintenance supervisor of shortages.

  • Assists in keeping grounds neat and free of litter.

  • Rakes, sweeps, shovels as circumstances warrant.

  • Performs any additional duties assigned by maintenance supervisor and property manager

  • Assist at other AGPM Sites when required by their direct or indirect supervisor

  • Ability to rotate Maintenance On Call 24/7, 365 days per year

 

Preventative Maintenance/Safety

  • Constantly be aware of the condition of apartment property throughout the community and immediately initiates action to correct unsafe conditions; e.g., broken gates leading to the pool, broken steps, open holes, broken/burned out exterior lights.

  • Schedules and performs routine preventive maintenance on all appropriate equipment as directed by maintenance supervisor and property manager. Inspects and maintains all tools in excellent condition.

  • Performs work area clean-up and safety related duties.


POSITION QUALIFICATIONS

Competency Statement(s)

  • Accountability - Ability to accept responsibility and account for his/her actions.

  • Accuracy - Ability to perform work accurately and thoroughly.

  • Applied Learning - Ability to participate in needed learning activities in a way that makes the most of the learning experience.

  • Communication, Oral - Ability to communicate effectively with others using the spoken word.

  • Communication, Written - Ability to communicate in writing clearly and concisely.

  • Customer Oriented - Ability to take care of the customers’ needs while following company procedures.

  • Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.

  • Friendly - Ability to exhibit a cheerful demeanor toward others.

  • Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.

  • Interpersonal - Ability to get along well with a variety of personalities and individuals.

  • Organized - Possessing the trait of being organized or following a systematic method of performing a task.

  • Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.

  • Reliability - The trait of being dependable and trustworthy.

  • Safety Awareness - Ability to identify and correct conditions that affect employee safety.

  • Responsible - Ability to be held accountable or answerable for one’s conduct.

  • Technical Aptitude - Ability to comprehend complex technical topics and specialized information.

  • Time Management - Ability to utilize the available time to organize and complete work within given deadlines.

  • Ability to read, write and understand English

  • Ability to multi-task

  • Ability to consistently meet deadlines


SKILLS & ABILITIES

Education : High School Graduate or General Education Degree (GED)

Experience : One to two years related experience

Certificates & Licenses:   Valid driver’s license and proof of automobile insurance. Frequent need to utilize personal transportation, EPA Certification, CPO Certification

Other Requirements

Ability to use hand tools such as, power tools, circular saws, drills, grinders, HVAC equipment (recovery machine, gauges, vacuum pump) Leaf blowers, pressure washers. Ability to use non powered tools such as shovels, rakes and other small tools. Must be able to swim

MAINTENANCE SUPERVISOR

POSITION SUMMARY

The Maintenance Supervisor is responsible for the supervision of maintenance staff and for the day to day maintenance operations of the property and staff people including self. This position ensures the overall physical aspects of the property meet the companies established standards and any applicable local and state laws.

 

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

 

Essential Functions Statement(s)

 

Management

  • In cooperation with the Property manager, performs duties normally associated with a managerial position, such as hiring, training, evaluating, and disciplinary counseling of all maintenance staff.

  • Answers questions from and provides direction to maintenance staff

  • In cooperation with the Property Manager, schedules work of maintenance staff

  • Assist the Property Manager in preparing annual budgets and monitors expenditures in accordance with the established guidelines

  • Assist bidding process of service contracts and monitoring of contracts and vendors. Assist in the selection of various vendors in regards to value and budget.

  • Assists in monitoring capital improvement projects.

  • Offers recommendations to management regarding improvements to the overall operation of the communities, and identifying capital needs for the property’s ten year plan.

  • Recommends the repair or replacement of interior and/or exterior areas

  • Orders and/or controls maintenance inventory.

  • Completes regular community inspections.

  • Responsible to upkeep all required log books

  • Completes all required safety classes

 

Preventative Maintenance/Safety

  • Ensures the Preventative Maintenance Program is followed in order to maintain the community standards.

  • Understands and complies with OSHA, and all other safety requirements. Assists in identifying life safety issues and ensures these issues are corrected in a timely manner. Ensures safe work practices are being followed by all maintenance staff in relation to proper equipment handling and safety practices.

  • Understands and complies with Fair Housing laws and standards.

  • Ensures pool operations are monitored on a daily basis and maintains the appropriate health department standards.

 

Maintenance

  • Prepares regular maintenance status reports. Schedules maintenance preparation of market-ready apartments and completes final inspections.

  • Ensures all services requests are handled in a prompt, courteous and efficient manner.

  • Manages the maintenance and up-keep of all mechanical equipment on the properties.

  • Performs various maintenance functions, such as, re-keying locks, repairing air conditioners, plumbing and appliance repairs, minor roof repairs, etc.

  • Inspects apartment homes before and after move in and move out

  • Inspects buildings and grounds to ensure safety and cleanliness and alerts maintenance team of items that need to be addressed.

  • Communicates with supervisor regarding the overall maintenance function of the property

  • Participates in company required training

  • Complies with all applicable health and safety rules and regulations, as well as local, state and federal laws.

  • Performs property inspections on a regular basis in order to maintain cleanliness and identify problems

  • Manages vendor relationships to ensure quality and performance

 

Other Duties

  • Performs on-call emergency service as requested 24/7, 365 days per year.

  • Maintains open communication between the Property Manager and other community staff members.

  • Assists with and attends community sponsored resident activities and functions.

  • Represents the Company in a professional manner at all times. Consistently maintains a professional courteous attitude when dealing with residents, co-workers and general public.

  • Performs other duties as requested by management Assists at other sites when requested by their direct or indirect supervisor


POSITION QUALIFICATIONS

Competency Statement(s)

  • Accountability - Ability to accept responsibility and account for his/her actions.

  • Coaching and Development - Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.

  • Communication, Oral - Ability to communicate effectively with others using the spoken word.

  • Communication, Written - Ability to communicate in writing clearly and concisely.

  • Conflict Resolution - Ability to deal with others in an antagonistic situation.

  • Customer Oriented - Ability to take care of the customers’ needs while following company procedures.

  • Delegating Responsibility - Ability to allocate authority and/or task responsibility to appropriate people.

  • Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.

  • Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.

  • Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions.

  • Management Skills - Ability to organize and direct oneself and effectively supervise others.

  • Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.

  • Resource Management (People & Equipment) - Ability to obtain and appropriate the proper usage of equipment, facilities, materials, as well as personnel.

  • Time Management - Ability to utilize the available time to organize and complete work within given deadlines.

  • Training - Ability to develop a particular skill in others to bring them up to a predetermined standard of work performance.


SKILLS & ABILITIES

Education : High School Graduate or General Education Degree (GED)

Experience : 3 to 5 years of technical/maintenance work experience in the areas of plumbing, electrical, carpentry, HVAC, etc. as required for needs of the communities. 1 to 2 years of supervisory experience

Computer Skills: Ability to use the following computer programs: Excel, Word, Outlook Ability to send, receive emails daily

Certificates & Licenses, EPA Certified, Valid driver’s license and proof automobile insurance; frequent need to utilize personal transportation, CPO Certified

 

Other Requirements

Ability to use hand tools such as, power tools, circular saws, drills, grinders, HVAC equipment (recovery machine, gauges, vacuum pump) Leaf blowers, pressure washers. Ability to use non powered tools such as shovels, rakes and other small tools. Must be able to swim