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Community Manager job functions


The Project Support Coordinator will be responsible for answering the phone and greeting guests, assisting with vendor management program, replacement reserves, Housing Authority payments, data entry and updates.  The Project Support Coordinator will assist with transition items and other projects or duties as deemed necessary.



Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.


Essential Functions Statement(s)




  • Assist as needed with replacement reserves.

  • Housing Authority receipt monthly postings.

  • Vendor Café/Vendor Shield project management/support.

  • Additional support of Accounting and Accounts Payable departments.




  • Greet all visitors and answer the telephone.

  • Collect, sort and distribute mail/packages daily.

  • Assist in the development, design, and implementation of new technology initiatives and projects including but not limited to, documentation, testing, training per company policy and procedures, coordination, rollout, and evaluation.

  • Participate as needed in various group meetings, with the ability to take a leadership role, if necessary, on a project.

  • Maintain current understanding of related industry and training related fields through participation in relevant conferences, seminars, and relevant organization activities.

  • Perform various projects and assignments; assist with property audits, due diligence, and property transitions as deemed necessary.

  • Various administrative duties as deemed necessary such as, maintaining contact lists, property name tags/badge requests and general administrative duties.


Competency Statement(s)


  • Accountability - Ability to accept responsibility and account for his/her actions.

  • Accuracy - Ability to perform work accurately and thoroughly.

  • Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.

  • Adaptability - Ability to adapt to change in the workplace.

  • Communication, Oral - Ability to communicate effectively with others using the spoken word.

  • Communication, Written - Ability to communicate in writing clearly and concisely.

  • Conflict Resolution - Ability to deal with others in an antagonistic situation.

  • Customer Oriented - Ability to take care of the customers’ needs while following company procedures.

  • Decision Making - Ability to make critical decisions while following company procedures.

  • Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.

  • Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.

  • Financial Aptitude - Ability to understand and explain economic and accounting information, prepare and manage budgets, and make sound long-term investment decisions.

  • Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.

  • Initiative - Ability to make decisions or take actions to solve a problem or reach a goal.

  • Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions.

  • Management Skills - Ability to organize and direct oneself and effectively supervise others.

  • Organized - Possessing the trait of being organized or following a systematic method of performing a task.

  • Persuasive - Ability to influence others to change position or to adopt a specific point of view.

  • Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.

  • Resource Management (People & Equipment) - Ability to obtain and appropriate the proper usage of equipment, facilities, materials, as well as personnel.

  • Reliability - The trait of being dependable and trustworthy.

  • Relationship Building - Ability to effectively build relationships with customers and co-workers.

  • Safety Awareness - Ability to identify and correct conditions that affect employee safety.

  • Team Builder - Ability to convince a group of people to work toward a goal.

  • Training - Ability to develop a particular skill in others to bring them up to a predetermined standard of work performance.

  • Working Under Pressure - Ability to complete assigned tasks in stressful situations.


Education: 2-year associates degree

Experience: One to two years related experience and property management knowledge, Yardi knowledge and understanding, support role experience is a plus.

Computer Skills: Proficient in MS Word, Excel, and Outlook. Must know or be able to grasp the management database system (Yardi).  Must be proficient with a calculator.


Certificates & Licenses: Valid driver’s license and proof of automobile insurance.

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